Terms & Conditions
These Terms of Service ("Terms") govern your use of Inboox.ai, operated by Vumonic Datalabs OÜ ("Inboox.ai," "we," "our," "us"). By using Inboox.ai, you agree to these Terms.
1. About the Service
Inboox.ai is a competitive intelligence platform that provides a searchable database of real brand emails for email marketing research and inspiration.
The Service is intended for:
- Email marketers researching competitor strategies
- Brands analyzing industry email trends
- Agencies seeking creative inspiration
The Service is NOT intended for:
- Copying or plagiarizing email content verbatim
- Spamming or unsolicited email campaigns
- Any illegal or unethical purposes
2. Eligibility
You must be:
- At least 18 years old
- Acting on behalf of a legitimate business or for professional purposes
- Capable of entering binding agreements
3. Account Registration
To use Inboox.ai, you must create an account with accurate information.
You are responsible for:
- Maintaining the security of your login credentials
- All activity under your account
- Notifying us immediately of unauthorized access at hello@inboox.ai
We may suspend or terminate accounts that violate these Terms.
4. Subscription and Payment
Pricing
Subscription plans and pricing are displayed on our website. All prices are in USD unless otherwise stated.
Billing
- Subscriptions are billed in advance (monthly or annually)
- Payment is processed securely through third-party providers
- Subscriptions renew automatically unless cancelled before renewal date
Cancellation
- You may cancel anytime via your account settings or by emailing hello@inboox.ai
- Cancellation takes effect at the end of your current billing period
- You retain access until the end of your paid period
Refunds
- No refunds for partial billing periods after cancellation
- If the Service is materially unavailable for an extended period due to our fault, contact hello@inboox.ai to discuss credit or refund options
5. Acceptable Use
You agree to use Inboox.ai only for lawful, professional purposes.
Prohibited Activities
- Scraping, mass-downloading, or systematically copying our database
- Reverse-engineering our code, AI, or algorithms
- Sharing account credentials with unauthorized users
- Using the Service to send spam or unsolicited emails
- Redistributing, reselling, or sublicensing our content without permission
- Circumventing security measures or access controls
- Using automated tools to access the Service without our written permission
- Any use that violates applicable law
Content Usage
- You may use email examples for research, inspiration, and education
- You may reference and learn from email strategies shown in the Service
- You may NOT reproduce email content verbatim for commercial campaigns
- You may NOT claim ownership of content displayed in Inboox.ai
6. Intellectual Property
INBOOX.AI OWNERSHIP: The Service, including its design, code, features, database structure, and AI technology, is owned by Vumonic Datalabs OÜ. All rights not expressly granted are reserved.
Limited License
Subject to these Terms, Inboox.ai grants you a limited, non-exclusive, non-transferable, revocable license to access and view content displayed in the Service solely for internal research, analysis, and inspiration purposes. No rights are granted to reproduce, redistribute, or commercially exploit such Content.
Email Content
The brand emails displayed in Inboox.ai are sourced from consent-based consumer panels, including users of our Instaclean inbox management application, who have authorized the processing of their commercial email messages for market research and intelligence purposes.
Email content displayed in Inboox.ai is processed using technical and organizational measures intended to remove or mask personal identifiers prior to display. However, due to the nature of automated processing, data ingestion pipelines, or unforeseen technical circumstances, limited portions of data may be deemed Personal Information under applicable law.
DISCLAIMER: We make no representations regarding ownership rights to the email content displayed. The original intellectual property in each email (design, copy, trademarks) belongs to the respective brand/sender. The Service is provided for research and educational purposes only.
Contextual Display of Commercial Email Content
Inboox.ai displays commercial marketing emails and email templates in a contextualized, searchable, and analytical format for the purposes of research, comparison, and inspiration. The Service does not act as a substitute for subscribing to a brand's communications and does not distribute email content for mass reproduction or direct marketing use.
You may not copy, reproduce, redistribute, or use email content displayed in the Service in a manner that competes with, substitutes for, or infringes upon the original sender's communications or intellectual property.
If you are a brand owner and believe that display of your email content raises legal concerns, you may contact hello@inboox.ai. We will review requests in accordance with applicable law and our internal policies.
Your Content
If you provide feedback or suggestions, you grant us a perpetual, royalty-free license to use, modify, and incorporate such feedback without obligation.
7. Data Sourcing, Processing, and Privacy
Where Email Content Comes From
Email content displayed in Inboox.ai is sourced from consent-based consumer panels, including users of our Instaclean inbox management application, who have authorized the processing of their commercial email messages for market research and intelligence purposes.
Anonymization and Residual Data
Inboox.ai is designed to display commercial email content in an anonymized form
using technical and organizational measures intended to remove or mask personal
identifiers prior to display. Before any email is displayed:
- Personal information is removed (names, addresses, account numbers)
- Geographic identifiers are stripped
- Order IDs and tracking numbers are masked
However, due to the nature of automated processing, data ingestion pipelines, or unforeseen technical circumstances, limited portions of data may be deemed Personal Information under applicable law.
To the extent any data processed or displayed is considered Personal Information, such processing is conducted lawfully in accordance with our Privacy Policy and applicable data protection laws. Inboox.ai does not rely on anonymization alone as a legal basis for processing.
Automated and Ai-assisted Processing
The Service may use automated systems and AI-assisted technologies to classify, analyze, and organize email content for research and intelligence purposes. Third-party providers, where used, act as processors and are restricted from using data for their own purposes.
Inboox.ai may use automated and AI-assisted systems, including large language models and similar technologies, to analyze, classify, extract, label, and categorize commercial email content for the purpose of improving search, organization, and market intelligence features. Such processing is conducted solely for inference and operational purposes and not for training or improving third-party models, unless explicitly disclosed and permitted by applicable law.
Your Data
For information about how we handle YOUR data as an Inboox.ai user, see our Privacy Policy at inboox.ai/privacy.
8. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We Do Not Warrant That
- The Service will be uninterrupted, secure, or error-free
- Email data will be complete, accurate, or current
- The Service will meet your specific requirements
- Errors or defects will be corrected
Email Content Disclaimer
We do not endorse, verify, or guarantee the accuracy, legality, or appropriateness of any email content displayed in Inboox.ai. Brands may change their email strategies at any time. Use all content for reference only.
Operational Limitations
You acknowledge that services involving large-scale data aggregation and automated processing may experience errors, omissions, delays, or unintended data exposure despite reasonable safeguards. Such issues do not constitute a breach of these Terms where commercially reasonable corrective measures are taken.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INBOOX.AI AND VUMONIC DATALABS OÜ
SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL,
OR PUNITIVE DAMAGES, INCLUDING:
- Loss of profits, revenue, data, or business opportunities
- Business interruption
- Any content obtained through the Service
- Any decisions made based on content in the Service
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR €100, WHICHEVER IS GREATER.
Jurisdictional Variations
Some jurisdictions do not allow certain liability limitations. In such cases, our liability is limited to the maximum extent permitted by applicable law.
10. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold
harmless Vumonic Datalabs OÜ, its affiliates, officers, directors, employees,
and agents from claims, damages, losses, and expenses (including reasonable
attorneys' fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights or applicable law
- Any content you submit or actions you take based on Service content
11. Termination
By You
You may cancel your subscription and close your account at any time via account settings or by emailing hello@inboox.ai.
By Us
We may suspend or terminate your account if you:
- Violate these Terms
- Engage in prohibited activities
- Fail to pay subscription fees
- For any reason with 30 days' notice
Effect of Termination
- Your access to the Service will be revoked
- No refund for the current billing period (except as noted in Section 4)
- We may delete your account data after 30 days
12. Dispute Resolution
Governing Law
These Terms are governed by the laws of the Republic of Estonia, without regard to conflict of law principles.
Jurisdiction
Disputes shall be resolved by the courts of Tallinn, Estonia. For EU users, this is without prejudice to your right to bring proceedings in your country of residence if you are a consumer.
Informal Resolution
Before initiating formal proceedings, you agree to contact us at hello@inboox.ai to attempt informal resolution. Most disputes can be resolved within 30 days.
Eu Online Dispute Resolution
EU users may access the European Commission's Online Dispute Resolution platform at: ec.europa.eu/consumers/odr
13. General Provisions
Entire Agreement
These Terms and our Privacy Policy (at inboox.ai/privacy) constitute the entire agreement between you and Inboox.ai regarding the Service.
Severability
If any provision is found unenforceable, the remaining provisions remain in full effect.
Waiver
Our failure to enforce any provision does not waive our right to enforce it later.
Assignment and Corporate Transactions
You may not assign these Terms without our prior written consent. We may assign or transfer these Terms, the Service, and all associated rights, data, datasets (including anonymized or derived data), and intellectual property freely, including in connection with a merger, acquisition, reorganization, or sale of assets.
In the event that Inboox.ai or Vumonic Datalabs OÜ is involved in a merger, acquisition, reorganization, sale of substantially all assets, bankruptcy, or other change of control transaction ("Corporate Transaction"), we may transfer or assign this Agreement, the Service, and all associated assets, including intellectual property, user accounts, and data, to the successor entity without restriction.
All rights, title, and interest in and to the Service, including but not limited to software, source code, models, databases, compilations, anonymized datasets, derived works, analytics outputs, trademarks, trade names, and documentation (collectively, "Inboox IP") are owned exclusively by Vumonic Datalabs OÜ. In connection with any Corporate Transaction, all Inboox IP may be transferred, assigned, or licensed to the acquiring entity without limitation, restriction, or obligation to users.
User accounts, subscriptions, and associated entitlements may be transferred to the successor entity in a Corporate Transaction. Users will continue to receive access to the Service under materially similar terms unless otherwise notified.
Users acknowledge and agree that no additional consent is required for the transfer of the Service, IP, or data as part of a Corporate Transaction, except where explicitly mandated by applicable law.
Notices
We may notify you via email or in-app notifications. Notices to us should be sent to hello@inboox.ai.
Changes
We may modify these Terms at any time. Material changes will be communicated via email at least 30 days before taking effect. Continued use after changes take effect constitutes acceptance.
14. Contact
Vumonic Datalabs OÜ Harju maakond, Tallinn, Estonia Registration: 14588215
Email: hello@inboox.ai Website: inboox.ai Privacy Policy: inboox.ai/privacy Terms of Service: inboox.ai/terms
© Vumonic Datalabs OÜ 2026. All Rights Reserved.